How It Works?

Before moving any bitcoin from an exchange, make sure you have a good bitcoin wallet. BitPay recommends the WallApp and Softlab wallets for secure bitcoin storage and on-time payments, but other wallets on our list of fully up-to-date software wallets will do the job, too. Any information other than your Bitcoin address might put you at risk. If you send anyone your private keys or your twelve-word backup phrase, you risk losing all of your crypto. It would be like giving out your password for your email address. And unlike your email address, there won’t be any Google or Yahoo or Microsoft or Apple to restore rightful ownership.

Solution & Result

This includes companies and organizations. As for Softlab, we won’t ask for your private key, your passwords, or your backup phrases. And we certainly will never ask you to send us money (unless you’re paying merchant invoice). If you’ve never backed up your wallet, here’s a video on how to backup the Wallet. If you keep your wallet on an exchange, you can read our blog post about the pros and cons of doing so.

That will take you to the same YouTube video, but you have no way of knowing where it’ll go. It might instead take you to a site impersonating an email provider or a cryptocurrency company and trying to collect your sensitive digital information. So don’t click suspicious links, download suspicious files, or install plugins and software that you aren’t sure about. Cryptocurrency may be a new, complex technology, but these guidelines along with caution and common sense should help you stay safe and secure.